Polycom firmware prior to 5.5.1.X had a manufacturer-specific device-lock mechanism that is replaced with a Skype for Business implementation 'Phone-Lock.' Upgrading a phone from 5.4.X.X that was secured with 'Device-Lock' to 5.5.1.X with 'Phone-Lock' won't inherit the PIN code from 'Device-Lock,' which can leave the phone unsecured. Yealink phones, go to Status on the main phone screen.ĪudioCodes phones, go to Menu > Device Status > Firmware version from the start screen. Polycom VVX phones, go to Settings > Status > Platform > Application > Main. Step 3 - Checking that the right firmware is installed and update the firmware if requiredĬheck the firmware version on your phones.

To make sure you are buying or provisioning a supported phone and firmware, see Getting phones for Skype for Business Online.

Step 2 - Make sure you're purchasing or migrating a Skype for Business Supported IP phone and firmwareĪ Skype for Business Online supported phone and firmware is compatible for Skype for Business Server as well, but the opposite isn't always true. Deployment steps for IP phones Step 1 - Download the manufacturer's administrator guides and phone manualsīefore you get started, it's a good idea to download the phone manufacturer's administration guides and phone user manuals.įor Polycom phones, see the Poly Documentation Library.įor Yealink phones, see Yealink Skype for Business HD SIP Phones Solution.įor AudioCodes phones, see the Audiocodes Provisioning Management Guide. You can learn more about Skype for Business IP phones by reading Getting phones for Skype for Business Online. Users who have phone numbers will be able to make voice calls across all Skype for Business devices including IP phones, PCs, and mobile devices. In all types of businesses, having a phone number allows users to make and get voice calls, and it is an important requirement to do business. This is deployment guide will help you deploy Skype for Business Online IP phones. Remember that a successful upgrade aligns technical and user readiness, so be sure to leverage our upgrade guidance as you navigate your journey to Teams.

If you want to upgrade your organization to Teams yourself, we strongly recommend that you begin planning your upgrade path today. If you haven't upgraded your Skype for Business Online users yet, they will be automatically scheduled for an assisted upgrade. Skype for Business Online was retired on July 31, 2021.

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